Privacy Policy

Last Updated: October 2025

At Notary Closing Services, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile notary services, online notarization platform, or text message communications.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Scope

This Privacy Policy applies to all personal information collected by Notary Closing Services (“we,” “us,” or “our”) through our website https://notary-closing.com, online platforms, and communication systems. It applies to data collected from clients, partners, and visitors within the United States, particularly in the state of Florida.

2. How We Collect Information

We collect personal information in the following ways:

a. Direct Collection

When you provide details through contact forms, appointment requests, or text message replies.
When scheduling a notary service or creating a client record.

b. From Internal Sources

When we import or update your contact information in our system to facilitate communication or manage appointments.

c. Automated Collection

When you interact with our website or communication tools, certain technical details (such as device type or delivery status) may be automatically collected.

3. Types of Information We Collect

Depending on your interaction with our services, we may collect:

Directly Provided:

Full name
Phone number
Email address
Appointment details
Opt-out preferences
Service-related text message content

Automatically Collected:

Device or browser information
Mobile carrier (e.g., Verizon, AT&T)
Country (U.S. only — no international messaging)
Message delivery status or error reports
IP address and general site analytics

4. How We Use Your Information

We use your information to:

Provide and Manage Services: Schedule, confirm, and complete your notary appointments.
Communicate with You: Send reminders, confirmations, and important updates.
Ensure Compliance: Fulfill legal and state notary record-keeping obligations.
Improve Client Experience: Analyze website traffic and service performance to enhance quality.

We do not sell, rent, or share your information for marketing purposes.

5. Information Sharing

We only share your information in the following cases:

a. Service Providers
We may use trusted third-party vendors (e.g., scheduling or communication platforms) who help us operate efficiently. These providers are required to safeguard your data and use it only as directed by us.

b. Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or the integrity of our services.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to enhance your browsing experience and improve functionality.

Cookies help us understand which pages are most visited and allow us to maintain site performance.
You can disable cookies through your browser settings at any time.

We do not use cookies for advertising or third-party tracking.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
When no longer needed, data is securely deleted or anonymized.

8. How We Protect Your Information

We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

Our security measures include:

Encrypted communications
Secure data storage
Limited access for authorized personnel

Although no system is completely secure, we are committed to maintaining the highest level of data protection.

9. Your Privacy Choices

You can control how we communicate with you:

Text Messaging: Reply STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to opt out. Reply START or YES to rejoin.
Email Communications: Unsubscribe using the link in any email or contact us directly.
Cookies: Adjust browser settings to accept, decline, or delete cookies.

Opting out of one service does not automatically remove you from all communications.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or technology.
The “Last Updated” date above indicates the most recent revision.

We encourage you to review this policy regularly for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

📞 Phone: 305-306-7650‬
📧 Email: janet@notary-closing.com
🌐 Website: https://notary-closing.com

12. Acknowledgment

By using our website or services, you confirm that you have read, understood, and agreed to this Privacy Policy.